top of page
Returns & Exchanges
We want you to be completely satisfied with your party printables purchase. If for any reason you're not happy with your order, please contact us.
INSTANT DOWNLOAD AND EDIT YOURSELF PRODUCTS
Due to the digital nature of this kind of orders, no refunds are available. The reason is that customers can't actually return a digital product. Once you buy it and have possession of the data, it remains with you forever unless you delete it. You can't just email it back. (You could email it back, but you'd still have a copy on your computer or digital device.)
PRODUCTS THAT REQUIRE EDITION FROM OUR END
1. If you request cancellation before we have started working on the edition of your digital item and you have a valid reason, we can accept your cancellation request and submit a refund.
2. If you request cancellation after we have started working on the edition of your digital item or after final files have been sent, cancellation request will not be accepted.
If you have any questions, please contact us before purchasing.
bottom of page
